Direct CONTROL and HTR team up for eHealth compliance

Written by Kate McDonald on .

Billing and business management software vendor and service provider Direct CONTROL and cloud-based clinical management software vendor HTR Business and Technology Services have joined forces to offer a solution to healthcare professionals and organisations looking to become eHealth compliant.

The partnership is not just aimed at general practices wanting to qualify for the ePIP incentives, but at all healthcare sectors and disciplines such as as hospitals, surgeons, assistants in surgery, anaesthetists, pathologists, radiologists, allied health practitioners and pharmacy.

While the package is available to GPs who need both a clinical and billing solution so they can be ePIP-ready, Direct CONTROL integrates with a number of other clinical applications that will be able, through HTR, to interact with the new eHealth initiatives such as the HI Service, secure messaging and the PCEHR.

For GPs, Direct CONTROL can provide the billing and scheduling services, while HTR provides its HTR Telhealth clinical management system, which has completed all five eHealth compliance requirements, HTR's project manager, Adrienn Volcz, said.

“What we are doing is combining our two applications to create a package,” Ms Volcz said. “DC does all of the billing across all medical disciplines as well as scheduling, and because HTR is PIP-compliant we do the clinical information system, the secure messaging, HI Service, electronic transfer of prescriptions and access to the PCEHR.

“When you have Direct CONTROL and HTR solutions together, medical centres don't have to shop around and try to find out how to put the bits and pieces together.”

For clinicians other than GPs, Direct CONTROL's integration with many clinical applications means that clients can also begin to use one or any of the five eHealth services, Direct CONTROL's Robyn Peters said.

“DC and HTR can both be hosted in the cloud, however many of our clients choose not to be hosted for many reasons – they want their data local,” Ms Peters said.

“They can still have their data local if they use Direct CONTROL and launch their clinical notes to the PCEHR via HTR.”

Direct CONTROL integrates with many accounting applications, including MYOB and QuickBooks, along with Technology One and others. It also has notices of integration (NOI) and integrates with Microsoft Office, including the Direct CONTROL Outlook Add-in for synchronisation and sharing of calendars.

“Direct CONTROL provides a central hub where if inputting data via the appointment, it is entered once and is pushed to the accounting application, or if entering data in the clinical application it is pushed to DC for verification and billing,” Ms Peters said. “Accounting integration can be to one accounting application or to each provider in a group practice who has their own accounting application.

“With our partnership with HTR, we now act as a hub for all third-party applications that integrate with Direct CONTROL to access the PCEHR as well as the other eHealth compliance requirements like secure messaging, Health Identifiers, ePrescriptions and clinical notes and coding.”

Direct CONTROL is the billing engine for clinical applications such as Medical-Objects, Charm Health, Carestream Health and others spanning radiology, pathology, urgent care and audiology software. The company is currently working with on an integration with Episoft and can interface with Medical Director or Best Practice should that be the GP's requirement.

“Direct CONTROL accommodates the scheduling, billing and statutory reporting for all medical disciplines, including day and rehab hospitals,” she said. “Direct CONTROL lets the medical business get on with patient care and streamlines billing and reporting.”

For general practitioners, aged care providers and specialists who don't want to deal with software installations, both packages can be hosted in the cloud, Ms Volcz said.

“Most clinical information systems are running on the desktop and it can be very convoluted to get integrated,” she said. “Because HTR runs in the cloud, you don't need to worry about it. We do everything for them.

“We have the servers and data centres and we can host Direct CONTROL in our servers, so basically they are both in the cloud. This is how we can integrate both applications, and from a user's point of view, it won't make any difference and they don't need to worry about installing anything.”

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