INS LifeGuard rolls out converged medical alarm and telehealth platform

Australian-owned medical alarm firm INS LifeGuard has rolled out a converged medical alarm, telehealth and assistive technologies platform through its new LifeGuard SmartHome IP Dialler (IPD) device, featuring a number of optional services aimed at ageing-in-place.

INS LifeGuard's medical alarm service is monitored by experienced nurses and is aimed at people living at home and the independent living and retirement village markets.

The SmartHome IPD features a dock with a purpose-built tablet and telephone that allows providers to offer optional services to residents. It runs off a built-in M2M SIM card, eliminating the need for residents to have a home phone line, but it can also operate off an existing Ethernet or WiFi connection with the M2M SIM card as a back-up.

The device can be used as a standard home telephone to call friends and family with one touch, and calls can also be shared between the SmartHome IPD and LifeGuard's Mobile and SmartWatch devices.

The IPD can also provide basic internet browsing and social media applications such as Facebook, YouTube and email, as well as basic home automation features such as automatically turning on/off power points and lights, or locking or unlocking doors. These features can be controlled wirelessly from the device, or by the remote nurse.

The new product can now also provide remote monitoring and virtual GP consultation services. Vital signs measurements can be captured and stored through the device and sent to a nurse at INS LifeGuard's emergency response centre for monitoring.

This service includes a monthly nursing review with a registered nurse and is available on a monthly subscription basis.

INS is also offering fee-for-service virtual GP consultations by both phone and video, which is also available on a subscription basis to receive low-level prescriptions and referrals to other health professionals.

The device can also be used for home security, using wireless infra-red detectors for round the clock monitoring. And for independent living sites and retirement villages, the system can also provide a concierge service, so with a simple press of a button, it can arrange home maintenance, health care, personal shoppers and taxi bookings.

For community care organisations, the services provided through INS LifeGuard can be covered under CDC or NDIS funding models and assistance provided with case management through a free online reporting and review portal.

The company also provides mobile alarm systems through the new LifeGuard Mobile or LifeGuard SmartWatch. These are fully featured portable medical alarms that work just like standard pendant or wrist transmitters.

By pressing the HELP button on the LifeGuard Mobile or SmartWatch, an alarm is sent to INS LifeGuard’s 24/7 emergency response centre. The devices feature a built-in GPS locator so users can be located in an emergency even if they are not able to respond to the nurses.

INS Group managing director Claude Rafin said INS LifeGuard has been deploying its new technologies and services to various sites around the country over the past few months.

“The SmartHome IPD has been a long time in development, and we’re very proud of it,” Mr Rafin said. “Our team has worked hard to develop products and services that enable people to remain living at home for longer whilst helping them manage any chronic health conditions.”

Mr Rafin said the SmartHome IPD can directly replace analogue-based medical alarm systems and is fully NBN compatible.

Posted in Aged Care

Tags: INS LifeGuard

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