EMR crash causes Austin Health to revert to paper temporarily

Melbourne's Austin Hospital was forced to turn to its paper-based contingency plan yesterday when its electronic medical record (EMR) crashed temporarily.

It's not clear how long the system was down but Austin Health said it did affect the emergency department. Clinicians were able to view the record but not enter data or orders, an Austin Health spokesperson said.

Posted in Australian eHealth

Tags: Cerner, Austin Health, InfoMedix


# Jennifer Gilder 2017-02-18 05:46
The paperless hospital may be a goal however the Austin article does prove that back up systems are necessary. This has always been the case and very well known to Health Information Managers who remain the experts in electronic and paper health information systems and the flow of the health information to best provide quality of care to all Australians. As custodians of the health information they are the experts in ensuring point of care and administrative data is ready for the right patient at the right time. Who has been managing the back up patient registration system since time began, your Health Information Manager? Congratulations to the Austin for having a good paper based system.

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