COVID-19 resources: specialties and allied health

HotHealth forms and surveys

Patient engagement software vendor HotHealth has added new forms and surveys functionality to its platform, which enables healthcare providers to digitally communicate with clients and patients through video conferencing, community engagement tools and online bookings.

The online forms function can help screen high-risk clients prior to consultations and provide an alternative to face-to-face appointments, HotHealth says.

It will also allow patients to register via an online patient registration service, completing their own demographic details and providing telehealth consent, all of which can be automatically sent to the practice system.

It also has a drag and drop form builder to create custom forms specific to each organisation’s requirements, but there are also pre-made template available for organisations to use or start from.

Examples include patient registrations forms, COVID-19 screening forms, referral requests and feedback surveys all of which are accessible via a link, SMS, mobile phone, tablet or desktop.

Hothealth website


Practice management software vendor PPMP has added an option to conduct telehealth appointments through its online booking system.

Practices wanting to access the functionality need to have the PPMP online booking system. Those that do can now access Zoom for video conferencing and Stripe for payments.

PPMP website

Genie Solutions

Genie Solutions says its practice management platform, including its Genie desktop and Gentu cloud offerings, is providing tools to help meet the changing requirements of practices and their patients during the crisis.

Gentu is a cloud platform that can help practices wanting to enable telehealth and improved remote access. New filtering and bulk communications functionality has been added to identify and communicate with patients based on appointment date ranges, as well as COVID-19 risk factors. Special pricing has been made available for telehealth-related applications.

Genie is also offering discounted and flexible additional licences to meet the need for increased remote access and telehealth. Customers can also now add online patient registration to their software, a new service that allows patients to provide detailed demographic information and telehealth consent online, reducing the time spent in waiting rooms.

SMSs relating to COVID-19 are being discounted by 50 per cent to assist practices with the increase in patient communication volume, backdated to March 1.

MBS item changes related to telehealth are being provided for seamless updates to billing and the company says further telehealth-related services are being expedited.

Genie Solutions website

Clinic to Cloud

Clinic to Cloud’s practice management platform allows clinicians to offer telehealth appointments to patients through its customised appointment schedule, patient portal and compatibility with telehealth providers such as Coviu.

The integrated cloud technology creates a fully functional virtual practice, meaning patients who begin to display symptoms for COVID-19 can meet with their doctor remotely, avoiding the need for them to present to a medical clinic.

In addition to facilitating telehealth, Clinic to Cloud also offers additional features to triage patients and tailor up-to-date messages before attending appointments such as batch SMS, automated appointment reminders and recalls.

Clinic to Cloud’s patient portal also can provide customised screening questions and securely share the latest updates of how the practice is responding COVID-19.

Clinic to Cloud website


MetaOptima has launched a teledermatology module to help skin cancer GPs and dermatologists to continue to operate during the social isolation and quarantine periods. The module gives practices the ability to remotely extend care to patients with a connected patient portal app for secure image acquisition.

DermEngine is the skin cancer management platform used by Sonic Healthcare's IPN clinics, Australian Skin Cancer Clinics and Sonic HealthPlus clinics as well as Healius and Fullerton Health clinics across Australia, and other GPs and dermatologists in Australia and New Zealand.

MetaOptima has developed a targeted onboarding approach for staff and invited patients to ensure they remain connected to the practice at every step. DermEngine's telederm module is also designed to accommodate private billing requirements through flexible payment options.

The company also markets theMoleScope, a skin magnifier that patients can use to image their moles and share the images with their dermatologist.

DermEngine website


Firstcheck is offering its store and forward direct to consumer teledermatology solution to clinicians to enable remote servicing of patients with skin issues during the coronavirus outbreak.

Approximately 20 per cent of GP appointments in Australia and New Zealand involve a skin complaint and appropriate triage and remote advice using asynchronous store and forward teledermatology has the potential to free up GP time, Firstcheck says.

Firstcheck has developed a smartphone dermoscope that costs just $25 and enables mobile teledermoscopy and general teledermatology services as well as its main skin cancer applications.

Firstcheck website


TrackActive is making its physiotherapy and hand therapy exercise prescription software free for 90 days to help clinics stay open during the pandemic and service patients by telehealth.

TrackActive allows practitioners to create and send customised exercise programs to patients via PDF, a secure mobile web login or to the TrackActive iPhone or Android patient app. The software features clear instructional images, video and descriptions.

Patients are able to log program completion, session difficulty and symptoms through their mobile phone. Practitioners can use a dashboard to stay informed and get a snapshot of their patient’s progress in between or before consultations. It also has PROMs capabilities.

The software is integrated with the Cliniko and Nookal practice management systems.

TrackActive website


Eye health clinical communications network Oculo has launched video conferencing technology in its platform to support teleophthalmology and teleoptometry.

Oculo users can conduct teleconsultations directly from the Oculo platform, which can be used as a standalone system but is also integrated with some electronic medical records and with Topcon's Harmony image management system.

For the COVID-19 pandemic, Oculo has formed a partnership with Optometry Australia to give its members access to the Oculo platform, including the new telemedicine feature, for an initial six-month period.

The service connects optometrists and ophthalmologists with each other and with their patients, reducing the need for in-person consultations. The video conferencing technology is a HIPAA-compliant WebRTC service.

Oculo's telehealth website

Posted in Australian eHealth

Tags: COVID-19

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