There's probably any number of excuses that people make to get out of training for new workplace IT systems, but “EMR training gave me the plague” is certainly a novel one. Something similar to that claim was made in a story in the Sydney Morning Herald and The Age newspapers this week, in which an unnamed doctor said Royal Melbourne Hospital was “putting staff in danger in order to satisfy their own timeline” for the roll-out of the new Epic EMR, which is due to go live next month.
Royal Melbourne, the Royal Women's and the Peter MacCallum Cancer Centre are all rolling out Epic in a big bang implementation as part of the $124 million Parkville Precinct project, which is using Royal Children's Hospital's 2016 implementation as a template. The Epic emergency department module is live at RMH and planning and training for a May go-live for the full system in the other facilities was well underway when the pandemic struck.
It's birthday time again for Australia's My Health Record system, which will next week celebrate eight years in operation following two years of gestation. And a difficult birth it was, as we not-so-fondly remember. Our reminiscing was inspired not just by its approaching birthday on July 1 but by a press release from the Australian Digital Health Agency, proudly boasting of a surge in use of the system during the COVID-19 crisis.
The term “surge in use” took us back to 2011 and 2012, when we were breathless with anticipation about the new baby, then known as the PCEHR. Some of our first online stories were about how the medical software industry was approaching the impending birth: first with trepidation, followed by alarm, and then with horror.