Bad press from a doze of anaesthetists

Pulse+IT spent a couple of days at the annual HIC conference this week, basking in the glorious sunshine that BrisVegas likes to shower on its lucky inhabitants even in winter. It was nice to see all of the big EMR vendors there and they were all very nice to us, even those whose reputations we were busy tarnishing with some of our reporting in the last few weeks.

Cerner was in the news through a combination of our stories on the disquiet in Queensland over the planned new anaesthesia module and there was also a nice anecdote that ADHA CEO Tim Kelsey told at HIC about how he unexpectedly ended up in hospital in Sydney recently and was able to observe first-hand the frustration and rage felt by some clinicians when dealing with electronic systems.

That's nothing compared to the horrors lurking within an AMA survey this week detailing reactions from some doctors to the EPAS system in South Australia. It was eye-watering stuff and gave us a rip-snorter of a headline, but must have caused some despair to the Allscripts crew.

Then again, Cerner recently reported quarterly revenue of $1.292 billion in its homeland and Allscripts took a tidy $426.1 million, so we doubt they are overly concerned. Also in the US, there were reports that Epic CEO Judy Faulkner had got into a bit of a stoush with former American vice-president Joe Biden over medical records. Apparently this caused a meltdown among health Twitterers like Eric Topol, but it turns out it was less an outrage and more a frank debate.

The other big vendors were at HIC too but it was all good news for them: the InterSystems crew were still beaming about their big win in the Northern Territory; Orion Health announced a win in Victoria; and DXC tipped off Pulse+IT on day one about a very interesting new development that will seriously shake things in the EMR sector up. It's big, and it's FHIRy.

We'll let you know about that next week, along with some other stories from the conference. We'll report on a frank and fearless workshop on secure messaging, an excellent presentation from eHealth NSW on benefits realisation and the My Health Record, and why everyone involved in cancer registries should listen to Jon Patrick.

Our poll question this week is: do you think EMR vendors get unfair press? Sign up for our weekend edition or comment below.

Our poll last week asked: Do you approve of the National Digital Health Strategy? A good result for ADHA: 70 per cent said yes, 30 per cent said no.


+5 # Jon Patrick 2017-08-11 22:32
Enterprise EMR vendors get much better press than they deserve.
+4 # Mark Santamaria 2017-08-12 10:51
The major problems for healthcare in Australia is that there are no alternatives, and decisions that are made by government and management are forced upon clinicians without proper engagement.
Most vendors are US based and do not understand the drivers or workflows in Australian healthcare, forcing clinicians to adopt bad practices.
And, if Australians really knew the cost of adopting and EMR in every hospital in Australia (more than the NBN) then I think we as a community would be much, much more demanding of the vendors.
So, I think vendors are getting off lightly.

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