We received word at the start of this week that GP software vendor MedicalDirector was about to enter the UK market with its Helix product, having been chosen to be part of the NHS's new GP IT Futures program. MedicalDirector is on a panel with six other PMS vendors, including the four incumbents, and Helix is the only cloud-based product among them.
It's big news for MedicalDirector, which has struggled to sell Helix since its launch in 2017. Helix was expected to be rolled out to all 73 medical centres in former owner Primary Health Care's network but that plan has stalled and Primary, now called Healius, has rolled out MedicalDirector Clinical, the on-premise package that most people still refer to as MedicalDirector 3, in its stead.
This week kicked off with a curious story first revealed over the weekend by the Cairns Post, which reported that the two far north Queensland hospital and health services had parted ways with the vendor chosen to roll out the electronic medical record part of the proposed Regional eHealth Project (ReHP).
This project has been on the drawing board since 2012, when Queensland Health got lucky in a bid for funding from the Commonwealth Health and Hospitals Fund (HHF), which was one of three infrastructure investment funds set up in the 2008-9 federal budget to the tune of $22.4 billion. The HHF got $5 billion of that to fund capital investment in health facilities, including for medical technology and equipment.
Wellington, NZ residents woke up last Saturday to the unpalatable news that local primary health organisation Tū Ora Compass Health had its IT system hacked four times over the last three years, and it is unlikely it will ever know if patient information has been accessed.
Two of the hacks appear to have been old-fashioned defacing of websites by a malicious hacktivist, but the other two may prove to be a bit more serious. While PHOs don't hold patients' medical data, they do keep records of people who are enrolled at general practices in the region, their National Health Index number, and their name, date of birth and address. That is all very valuable information for identity fraudsters.