Australia's Health Minister Greg Hunt had a nice little announcement yesterday, revealing that since March 13, there have been 10.4 million services delivered to 5.71 million patients by telehealth, with $536.5 million benefits paid, and close to 70,000 healthcare providers have used telehealth services.
It's a pretty enormous number and comes as Greg himself is being lobbied pretty hard to continue with MBS-funded telehealth in the future. GPs in particular seem to like it although they are champing at the bit over the requirement that COVID-19 patients and vulnerable groups be bulk billed. The move is on now to keep some form of publicly subsidised telehealth, with the AMA yesterday issuing a strong call for it to be retained.
There was good news for telehealth fans this week with new data about take-up in general practice and acute care emerging, topped off by Australian Health Minister Greg Hunt dangling the potential of a permanent role for publicly funded telehealth in the post-pandemic future.
A spokesperson for the minister told the Sydney Morning Herald this week that he had been lobbying for telehealth to continue after the pandemic. Considering Greg is in the position of actually being able to do something about it, we hope he does more than just lobby.
The new data from Melbourne's Outcome Health POLAR research backs up the anecdotal evidence that most telehealth consultations are being done by the phone, although the numbers the data has revealed are stark. Of the remote consultations conducted since mid-March by 1000 practices in NSW and Victoria, just five per cent are being done video, or just two per cent of overall consultations. People are still turning up to see their doctor in substantial numbers – POLAR's figures show 60 per cent of consults are still being done face-to-face – which might have something to do with people coming in for flu shots. The data is also showing that orders for pathology and radiology tests are way down.