RDNS chooses HealthShare for systems integration

The Royal District Nursing Service (RDNS) will use InterSystems' HealthShare informatics platform to integrate its rostering, client management, HL7 clinical messaging, human resources and finance functions in a deal announced today.

RDNS, Australia's largest provider of home nursing services, currently maintains over 50 applications with a substantial effort required to integrate new systems via point-to-point interfaces.

The organisation, which also runs a 24-hour telehealth nursing service, said it expects automation to reduce this effort by at least 50 per cent. Other systems will be integrated over time.

In a statement, RDNS general manager for solutions services Ainsley Pollock said the purchase was a strategic investment. "HealthShare will help us automate our processes right across the enterprise,” Mr Pollock said. “The business will benefit with workflow improvements and reduced handling of data, and patients will benefit from more accurate service delivery at a lower cost."

He said the organisation will be able to pass data from clinical to financial systems and to automate most of the billing process and create exception reports. "Instead of a finance person struggling for four hours checking data in spreadsheets, HealthShare can create a web portal view as part of the workflow which they can process in 30 minutes," he said.

HealthShare will also be used to more efficiently deliver information from the triage application used by nurses to provide specialist clinical advice such as catheter management plans. Instead of communicating with nurses over the phone and manually updating care plans, information from the nurse triage system will be automatically inserted as a patient record in the clinical system on their tablet computers and in future, to potentially update the PCEHR.

Mr Pollock said changes in the healthcare and aged care industries meant that RDNS needed to be ready to interface to the PCEHR and other connected care initiatives like the Human Services Directory and the Chronic Disease Medication Systems Network.

Posted in Australian eHealth

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