HIC2015: Telstra adds to analytics capability with Health IQ

Telstra Health has added another string to its bow with the acquisition of Melbourne-based data analysis, patient flow management and queue management specialist Health IQ.

Health IQ was first established in 1996 by former McDonnell Douglas-CSC staff who were then joined by current executive director Dave Piggott in 1999. Until the Telstra Health takeover it was owned and managed by Mr Piggott and original founder Paul Phelan.

The company specialises in patient flow management software for inpatients, queue management software for outpatients and also has a data capture and warehousing component called Health Central.

Health Central acts as a data repository that integrates with all of the core hospital systems and consists of 20-odd data models for different aspects of hospital activity such as theatre management, bed management, costing, finance and outpatients.

Mr Piggott said the value of Health Central is in its analytics. It's able to capture and warehouse the data while third-party data visualisation products like Dr Foster's Quality Investigator or QlikView sit on top.

“Tasmania has Health Central installed for the whole state and they look at the performance of things like the waiting list and ED across the whole state,” he said.

“We've also just started implementing our queue management product into the oncology department at Sir Charles Gairdner Hospital.”

Mr Piggott said Health IQ will become part of Telstra Health's informatics arm, which is overseen by neurosurgeon and former Gold Coast Hospital CEO Adrian Nowitzke, where it will join other acquisitions such as Dr Foster.

“Dr Foster does all of the analysis of data but they don't have a live feed,” Mr Piggott said. “Now they have bought us, we can provide a live feed with Health Central. With patient flow and queue management, we are providing additional information on the patient load that can then help with the analytics.”

In other Telstra Health news from HIC 2015, well-known eHealth standards and pathology IT expert Vince McCauley has joined wholly owned Telstra Health subsidiary Emerging Systems as chief medical officer.

Posted in Australian eHealth

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