PPMP integrates with 1stAvailable
Practice management software vendor Professional Practice Management Program (PPMP) has signed an agreement to integrate the 1stAvailable appointment booking site into its product, used predominantly by physiotherapists, allied health practitioners and medical specialists.
The integration means that both new and existing patients can search for and book available appointments with their preferred clinician at 1stAvailable.com.au.
Each booking gets automatically uploaded into the practice’s internal booking system, with real-time synchronisation functionality precluding double bookings or manual synchronisation of the online portal with the existing internal appointment book.
For PPMP, the idea is to reduce the practice’s administration load and help to attract new patients.
David Britten, CEO of PPMP, said he was aware of other appointment booking services but to his knowledge, they generally only catered for existing patients. For his users, the benefit of 1stavailable is in its ability to bring new patients to practices.
“If you are an existing patient of a practice, you can go on to its website and make an appointment with your favourite doctor or dentist or physio, whereas 1stAvailable has more of a search-type focus,” Mr Britten said.
“Existing patients can go to their favourite provider and book in and make an appointment, but if you are simply new in town you can search for a physio and postcode and go into an appointment book of a given practice and see if someone can see you at the time.”
PPMP is offering the integration as a value-add for its application, but practices wanting to use the service must pay 1stAvailable's monthly subscription fee.
Late last year, 1stAvailable signed an agreement with medical centre operator Independent Practitioner Network (IPN) to integrate the site into its practice IT systems.
Malcolm Parmenter, CEO of IPN, said at the time that the model offered by 1stAvailable allowed a patient to book with an actual practitioner, as opposed to other systems that only let patients book with a practice but not select a preferred doctor.
Posted in Allied Health