coreplus ramps up eHealth strategy for allied health

Allied health practice management software specialist coreplus has brought forward its implementation plans for eHealth compliance and is also working with community organisations to link them up with allied health practitioners through the software.

coreplus, formerly known as Intracore, offers a cloud-based practice management solution for allied health practitioners and works with a number of third-parties such as online accounting software provider Xero to offer add-on solutions as required.

It has also established what it calls a referrer partner network to help healthcare organisations find privately practicing allied health professionals, book new patients straight into their calendar and manage billing and claiming through coreplus.

coreplus CEO John (Yianni) Serpanos said the company was aligning itself with a number of community and corporate organisations to promote access to allied healthcare.

“They can then use the software to access the allied health users that subscribe to coreplus,” Mr Serpanos said. “It means that they have the ability to access our user base in real time and be able to implement a booking and to administer and manage the billing and claiming side of things within our product.

“That's a really important strategy for us because our research shows the allied health community is substantially underutilised in the context of where all the demand for healthcare services resides.”

Mr Serpanos said the strategy would also help allied health professionals to increase their capacity and time.

“If you are an allied health provider using coreplus and you are working 60 per cent capacity then you have 40 per cent up your sleeve. Our responsibility is then to try to find you more work and more patients, and that gives you the opportunity to restructure your work week or to work more, or alternatively to work less because you are optimising your time.”

coreplus has also appointed former Zedmed development manager Peter Davies to help manage its plans for compliance with the PCEHR and other eHealth initiatives. Zedmed was the first medical software company to become PCEHR-compliant last year, and Mr Davies helped to lead that process, Mr Serpanos said.

“What this flags for our business is that even though we focus on allied health, we understand that things like secure messaging and PCEHR integration, although not mandated right now, are important to an allied health provider.

“We are bringing forward our plans in relation to the PCEHR and Peter represents that initiative being dedicated as opposed to the mixture of resources that we've had on it up until now.”

Mr Serpanos said coreplus saw the sense in the eHealth agenda as it helped to underpin multidisciplinary approaches to healthcare.

However, the allied health sector is probably the last to be brought on board, although many Medicare Locals are now increasing their engagement with the sector in terms of eHealth, he said.

He believes a change of strategy from Medicare Locals and NEHTA could help improve uptake.

“The problem in asking an allied health provider 'are you eHealth ready?', which is the message that comes out of the current eHealth marketing channels, is that there is an implication to that statement that an allied health provider is doing something wrong if they are not eHealth ready.

“So I think that can change, and what I think we need to say is 'are you ready for the eHealth journey?' That's a different context in that what you need to do now is adopt software or an electronic practice management system that deals with the clinical or patient record knowing that the system is evolving to eventually become conformant with NEHTA's definition of eHealth-ready.”

Mr Serpanos said the company was also investigating working with more partners to add functionality and wider offerings to users. In addition to Xero, coreplus works with cloud-based customer relationship management specialist Salesforce, and has developed a network of business advisors and book keepers to assist health providers beyond coreplus’s software.

Posted in Allied Health

Comments   

# Colin Jones 2013-10-10 12:29
Bravo. Great to see an allied health vendor advancing the eHealth cause. And it will be a significant advance,as competition drives other vendors to follow.

Well done careplus

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