DVA claiming for allied health professionals online

The Department of Veterans' Affairs (DVA) has launched a new online claims system for allied health providers servicing the veteran community.

DVA Webclaim is now open to all allied, dental and optical health providers through the Department of Human Services' (DHS) Health Professional Online Services (HPOS) portal.

It is aimed at allied health providers who only have a small number of DVA clients.

The system is currently only available through HPOS and is not integrated in practice management software. It is a 'smart forms'-based system designed to reduce paper claims sent in by post, but still requires manual input of claiming data.

(Practitioners can also use plug-ins such as those offered by vendors such as Direct Control or Cutting Edge Software. Cutting Edge offers a free version of its product for low-volume DVA claims.)

Users will need a Medicare provider number and an individual public key infrastructure (PKI) certificate, available from DHS.

The new system will allow providers to receive an instant response to submitted claims, receive payment within two working days, access past DVA statements and download claiming histories. By using HPOS, which has a secure email facility, claimants can ask DHS questions about claims.

The department says medical claims will be able to be lodged through DVA Webclaim in the near future.

Posted in Allied Health

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