How to set up your PCEHR online

Instructions on how to register for a PCEHR online have been added to the website.

As outlined in Pulse+IT last week, the first step is to create an account, or if you already have one, log in to that account.

Step two is to click on the link to the National eHealth Record System (NEHRS). To do this, you must verify your identity, as account logins are randomly generated. (If you forget your login, you must set up a new account.)

There are three ways to verify your identity. The first is to enter an Identify Verification Code, which is provided to people who have registered for the PCEHR in person or by telephone.

Another option is to share your Medicare Online identity with the NEHRS. If you already have a Medicare Online account, this is enough to verify your identity. If you do not, sign up at Medicare Online and wait to receive a password in the post to activate your account.

You can also find out what your Individual Healthcare Identifier (IHI) is through Medicare Online.

The third – and most cumbersome – option is to follow the series of prompts asking you questions about your most recent Medicare activity. Several Pulse+IT readers have mentioned this can be a difficult step and takes more than 15 minutes, so the best advice is to use option one or two.

Once you have verified your identity, you will be invited to create your PCEHR at You can then continue to access your PCEHR through

For those who have encountered difficulties filling out the security questions at, or filling out the Medicare identity verification questions in option three, suggests this might be due to leading and trailing spaces at the start or end of a sentence.

It suggests you do not copy and paste your answers, and to check that each question starts and ends with a regular text character.

Posted in Australian eHealth


0 # sandra cox 2013-09-09 13:23
I am happy to have all my recors on line

You need to log in to post comments. If you don't have a Pulse+IT website account, click here to subscribe.

Sign up for Pulse+IT eNewsletters

Sign up for Pulse+IT website access

For more information, click here.

Copyright © 2021 Pulse+IT Communications Pty Ltd
No content published on this website can be reproduced by any person for any reason without the prior written permission of the publisher.
Supported by Social Media Agency | pepperit