Stat Health integrates SMS, prepares for IHIs

Stat Health is currently beta testing the integration of the SMS service from SMS Central into its clinical and practice management software.

Users will be able to choose between a dedicated or shared number for the service, with the dedicated number costing a one-off set-up fee and $25 per month rental, Stat Health CEO Carla Doolan said.

“The advantage of the dedicated number is that your patients will learn to recognise that particular number means an SMS is from your practice,” Ms Doolan said.

The shared number means the texts are sent from random numbers generated by SMS Central, but the advantage is this is a “no charge” option for the practice apart from the purchase of credits.

“Credits will be valid for 12 months and practices can buy in bundles of 160 up to 15,000,” she said.

The SMS service will be limited to appointment confirmation initially and will also allow users to send out reminders for new referrals, which Stat can identify for practices from the appointment schedule, she said.

“There is also a manual confirmation screen for those who do not wish to use SMS. If the practice uses integrated SMS, patients can send back a Y for yes to confirm an appointment and it will automatically update the appointment book. We are sure most practices will choose to use the SMS functionality.”

She said each of the sites that register with SMS Central will be able to log on to a portal and check what credit they have available and all messages they have sent and received. Within Stat, these records will be stored again each patient file.

Ms Doolan said once beta testing is completed, Stat Health will move to the release of the next version with Individual Healthcare Identifier and HI Service integration. Stat is already integrated with eRx, fulfilling the electronic transfer of prescriptions requirement for the eHealth Practice Incentive Program (ePIP) due next year.

“We are presently developing IHIs and expect this to be ready in a month,” she said. “SMD will follow IHI development and then the integration of PCEHR.”

Stat Health is a silver sponsor of next week's Australian Association of Practice Managers (AAPM) conference in Brisbane, and will also give a presentation on whether practice systems are an asset or a liability.

Posted in Australian eHealth

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