Medibank to integrate Arezzo clinical decision support

Medibank Health Solutions has signed a contract with UK-based InferMed to integrate its Arezzo clinical decision support software into Medibank's platforms.

The Arezzo clinical decision support technology enables the design and creation of clinical pathways, guidelines and patient care protocols and is used in extensively in general practices in New Zealand.

InferMed also signed a deal in June last year with the Northern Territory Department of Health to use its Arezzo optimal pathways application (OPA) to develop a care pathway for antenatal care, which is also being extended to implement a second guideline for hearing health in Aboriginal populations.

The OPA is also expected be linked to the NT's My eHealth Record (MEHR) for remote populations.

Arezzo powers England's NHS Direct online health and symptom checker website, which also has an accompanying app.

For Medibank Health Solutions, Arezzo will first be used as part of an integrated solution for the health insurance and services provider's workplace health business, which provides injury prevention and health management services to employers. It will then be extended to Medibank's disease management and call centre offerings.

According to Medibank, the ultimate goal is to provide an end-to-end service, allowing a patient to begin their interaction with Medibank Health Solutions through a self-diagnostic and treatment website, passing them through to a nurse-based call centre as necessary, providing services around chronic disease management and workplace health checks and interfacing with the patient’s clinical records.

The goal is for these interactions to be able to be linked to a single patient record over the coming years, with Arezzo at the heart of the process.

Posted in Australian eHealth


0 # Margaret Gehrig 2013-07-14 09:14
Many thanks Kate for this article. I saw the Arezzo program a few years ago. It is very impressive and a credit to Robert Dunlop and his team. Well done to Medibank for choosing it!

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