Best Practice and Zedmed integrate with Tyro, NPDR

Clinical and practice management software solutions Best Practice and Zedmed are now both integrated with Tyro's EFTPOS Medicare Easyclaim solution, which enables Medicare rebates to be paid into the patient's bank account almost immediately.

Best Practice expects to have the functionality available in wide release next year. Both companies are also soon to release new versions of their clinical software that will allow users to register patients for the PCEHR directly through the software, and to send medications information to the National Prescription and Dispense Repository (NPDR).

Tyro's integrated solution was previously only available with Health Communication Network's (HCN) practice management packages PracSoft or Blue Chip, as well as medical billing software provider Medilink.

It recently became available with Abaki's practice management product Practice 2000, and is now integrated within Best Practice and Zedmed's practice management modules.

Best Practice chief commercial officer Craig Hodges said users simply had to contact Tyro to arrange for a terminal to be delivered, but subscribers to its clinical software have to also be using its clinic management module.

Some Best Practice customers use its clinical software but an alternative practice management solution. Mr Hodges said the company was hoping that when Tyro is available, they would also take up the management module.

“We’re hoping our customers contact us and subscribe to our clinic management module, which will allow Tyro Easyclaim functionality and the benefits of integrated clinical and appointment room service,” he said.

“We are confident that our customers will enjoy the simplicity and benefits of integrated Tyro Easyclaim, and the other features built in to our clinic management module. It’s simple to activate Bp Management, as it’s already installed in the latest Best Practice version and made operational with an activation key we can easily provide.”

Zedmed's marketing and sales manager Rosemary Lloyd said the Tyro integration would allow for simplified billing and claiming, and patients can receive their Medicare rebate in as little as 11 seconds.

“Integration means that payment amounts and Medicare details are automatically sent from Zedmed to the Tyro terminal, removing the need to manually key this information into the EFTPOS device before taking the patient’s payment,” Ms Lloyd said.

“That’s a great time saver for the practice staff and reduces the potential for errors. Furthermore, the patients are reimbursed their Medicare rebate before they leave the practice. It’s a total win-win.”

Ms Lloyd said there were four main benefits to using Medicare Easyclaim. It's faster for practices, in that transaction authorisation times are less than three seconds with broadband connection.

It is also easier in that there is no need to manually re-key information into the EFTPOS device, meaning no data entry errors, “and practice Zedmed and Tyro EFTPOS totals will always match up at the end of the day”.

She said Tyro offers competitive industry rates with no set-up or cancellation fees or lock-in contracts, and patients like the system too.

“Patients don’t need to register their bank details with Medicare and they’ll have their money back into their account before they pay to have any prescriptions filled,” she said.

Both Best Practice and Zedmed are also due to release new PCEHR functionality in their next versions, including an inbuilt assisted registration tool (ART) that will allow doctors to register their patients for the PCEHR while they are in the surgery.

This functionality has been available in Genie and Communicare for some months. The integrated ART is able to interface with the PCEHR server and request that a record be set up.

Doctors can then start interacting with the PCEHR immediately, and for the patient, an identity verification code to access their PCEHR can be sent directly through their GP's software, or by text or email straight to the patient.

Mr Hodges said both the inbuilt ART and a view of the National Prescription and Dispense Repository (NPDR) have passed CCA testing and will be available with the next release of BP software, which is currently in the beta test phase.

Best Practice is integrated with eRx, so scripts sent to the eRx Script Exchange can also be sent to the NPDR, which is linked to the patient's PCEHR.

Ms Lloyd said the next software update of Zedmed, version 23, is now being released and also contains the new ART and the link to the NPDR.

Posted in Australian eHealth

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