Software as a solution to aged care risk management

This story first appeared in the May 2014 issue of Pulse+IT Magazine.

Residential aged care faces numerous challenges, not the least of which are tight budgets, a casualised workforce and skill shortages. When added to the demands on staff that the volume of mandatory documentation places, the potential clinical risk is high. Software that is customisable and alerts staff to potential risks is one way that aged care managers can more effectively manage risk.

The aged care industry has had many challenges to face in recent times, including changes in funding putting additional strains on business models, an ageing workforce set in the background of skill shortages for new employees, increased casualisation of the workforce, and an agenda aimed at keeping people at home in the community longer.

This means residential aged care is seeing an increase in dependency of new residents, shorter lengths of stay and increased resident turnover. Combined, this has had a significant effect on day-to-day workloads and has created challenges in the area of risk management for residential aged care facilities.

Risk management is an important consideration for any manager responsible for the provision of residential or community aged care services. Clinical risk can be defined as a situation in which an action or inaction on the part of an organisation results in a potential or actual adverse health effect on the consumers of a health service.

Whilst there will always be a requirement for the expertise of quality clinically skilled staff in assessing and managing clinical risk, it is important for organisations to look for creative ways to support the identification and management of risk.

To read the full story, click here for the May 2014 issue of Pulse+IT Magazine.

Posted in Australian eHealth

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