Systems restored following Queensland Health outage

Queensland Health has announced that technical issues that caused a widespread outage of some clinical systems yesterday have been rectified.

The problems were first noticed at about 11am yesterday, forcing many hospitals to revert to paper-based contingency plans, Queensland Health said.

“All hospital and health services have experienced some level of interruption to services but all have developed contingency plans to ensure services to patients continue,” the organisation said yesterday.

“The issue is in the central data service centre and technical experts are working to rectify the problem.”

IT experts worked overnight to fix the problem, which occurred during a scheduled upgrade when a fault was identified.

“The attempt to fix the fault caused the system to fail. It could take up to 24 hours to rectify the problem. The most critical areas of the system will be restored first.”

This morning, Queensland Health issued a statement saying the problem had been fixed and the affected systems restored.

iTnews is reporting that the outage affected the encryption service Queensland Health uses for its discharge summaries and its statewide endoscopy system. However, the HBCIS patient administration system was not affected.

Posted in Australian eHealth

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