GP labelled a 'meat inspector' by PCEHR
This story was updated at 3pm, March 26.
A GP who created a shared health summary for a patient's PCEHR was identified on the document as a 'meat inspector' rather than a general practitioner in an embarrassing fault that the Department of Health says has since been fixed.
A DoH spokesperson confirmed that the mislabelling of the profession of more than one GP was a known issue affecting a particular medical software vendor.
The vendor, Zedmed, has been approached for comment. Three other vendors contacted by Pulse+IT said they had not heard of the fault and had not been issued a patch.
“This is a known issue with a 3rd party software vendor product that connects to the PCEHR system,” the DoH spokesperson said.
“The software vendor has advised [DoH] that this issue has been fixed within their product.
“The system operator has notified the small number of affected healthcare providers of the issue, and provided advice on rectifying the incorrect tagging on PCEHR documents that had already been created.”
It is not yet clear how the error occurred, although Pulse+IT understands that it may have originated in a faulty library of taxonomies, such as a table of Australian and New Zealand Standard Classification of Occupations (ANZSCO) codes.
In an email sent to the GP in late February, a Zedmed representative said the problem could be remedied by upgrading to the most recent version of the software.
"NEHTA provides Zedmed with libraries containing occupations that are linked to IDs, in this case the ID given was incorrectly linked as it was pointing to a 'meat inspector' instead of a "General Practitioner"," Zedmed said.
"Recently NEHTA supplied an updated library version to fix the problem, this has been fixed in Zedmed V188.8.131.526 ..."
However, Zedmed said it was not possible to fix the shared health summaries that were posted with the incorrect provider description.
It is not possible to edit a shared health summary stored on the PCEHR, so it is understood that the authors of affected summaries must replace them with new ones.
The DoH spokesperson confirmed that the Australian Commission on Safety and Quality in Health Care (ACSQHC), which oversees the safety of the system through clinical safety audits, is aware of the issue. However, a commission spokesperson said that the issue was a technical one and has not been referred for clinical safety review.A screenshot of a PCEHR shared health summary created by a 'meat inspector'.
Posted in Australian eHealth