MedicalDirector wins contract for Victorian Clinicians' Health Channel

Clinical software vendor MedicalDirector has been appointed as the new service provider for the Victorian Department of Health and Human Services' Clinicians' Health Channel (CHC).

The CHC is an online clinical information portal that provides access to healthcare information resources for doctors, nurses, pharmacists, allied health professionals and health librarians working in the Victorian public health system, including drug and poisons information, medical research databases, medical and nursing journals, clinical guidelines and point of care tools.

First established in 2000, it has been provided for many years by US-based information services provider EBSCO, which won a long-term contract in 2009 in association with MIMS and clinical publishers to provide web-based access to content, including Medline, CINAHL Plus and Dynamed. EBSCO also introduced the OpenAthens authentication system.

DHHS issued a tender for a new managing agent in February, which was subsequently won by MedicalDirector, better known as one of the leading providers of general practice clinical and practice management software.

However, MedicalDirector has a thriving publications business, including its own medicines information resource AusDI, as well as licenses to distribute resources such as the Map of Medicine and the Australian Medicines Handbook and AMH Aged Care Companion.

MedicalDirector has developed a new look website for the service that went live on September 6, along with new search functionalities and the ability to access the Ovid databases.

The contract is for three years and will see MedicalDirector increase the number of resources available to clinicians for point-of-care decision making, as well as research, ongoing professional development, a dedicated training resource and a 24-hour, seven-day-a-week help desk.

MedicalDirector CEO Phil Offer said in a statement that the company's aim was to lift clinicians' confidence in the quality of the content.

“We look forward to re-establishing our partnership with DHHS and aligning our services and solutions to the broader strategic framework of the department’s ICT strategy,” Mr Offer said.

Posted in Australian eHealth

Tags: MedicalDirector

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