Spok delivering radiology results directly to St George clinicians' smartphones

Sydney's St George Hospital is using the Spok Mobile secure smartphone messaging app to send radiology test results directly to the requesting doctor's smartphone as well as to the hospital's EMR.

The Spok Mobile app is able to encrypt messages from the hospital's radiology information system (RIS) and send them to the requesting clinician.

The technology includes a secure directory of registered users so the results can be sent to the correct clinician's preferred device.

The app also enables St George Hospital’s clinicians to accept or reject the notifications and securely forward messages to other registered clinicians as needed.

St George Hospital director of radiology Derek Glenn said all radiology test results, including preliminary and authorised results, are automatically sent to the doctor who requested the test.

"We needed a way to measure the turnaround time it takes for requesting clinicians to actually receive and acknowledge test results after they are made available,” Dr Glenn said in a statement.

The department also uses the radiology result notification solution to notify referring clinicians when images are available in the system, before a report is generated.

"This was a request from the referring community that we hadn’t considered before,” Dr Glenn said. “Keeping doctors up to date on where their patients are in the imaging chain goes a long way in expediting the patient journey.

“This means that the requesting doctor receives an automatically generated ‘Images Available’ message as soon as the images are created.”

Posted in Australian eHealth

Tags: Spok, St George Hospital

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