Advantech expands online services
Technology supplier Advantech has launched an online discussion forum for its clients.
The ADAM forum brings together information and tips on the company’s products and services, which includes point-of-care hardware for the medical sector.
The worldwide forum has both discussion and live demonstration capabilities and includes training papers, white papers and installation tips and hints.
“Basically, it’s like a cheat sheet for everybody,” Advantech Australia marketing services manager Jasmine Harrison told Pulse+IT.
In its first week of operation, the forum registered 700 new members and received around 1200 posts. To join the forum visit: www.adamforum.com
Meanwhile, the company also announced this week a Live Chat service would be available 24 hours a day, five days a week.
The Live Chat service, available via Advantech’s eStore, allows customers to talk to sales engineers 24 hours a day Monday to Friday.
The Live Chat service is accessible via the Advantech eStore: www.buy.advantech.net.au
Posted in Australian eHealth