Centre for Online Health tracking telehealth consult numbers

The University of Queensland's Centre for Online Health has set up a webpage to track Medicare-funded telehealth activity, with the first month of data showing a huge increase in telehealth consults since the outbreak of COVID-19.

In March, 1.1 million telehealth consultations were delivered with more than 56,000 mental health services given by phone or video conference. The Australian Department of Health made temporary item numbers available on March 13, with more introduced in April.

Posted in Australian eHealth

Tags: Telehealth, Centre for Online Health


0 # Klaus Bartosch 2020-06-11 08:10
But what percentage are video based consults? 5%? Are telephone based consults reliable?
0 # Anton Cush 2020-06-12 08:36
Klaus, telephone will probably be here to stay as there is no workflow change and the types of item numbers available for telehealth in the future will most likely be able to be catered for over phone for metro. There are some specific use cases like rural and remote, chronic disease, mental health that will benefit from video. MBS for primary care is up quite a bit YOY so gov will be looking to pull back at least some item numbers.

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