Speech Solutions revises MedSpeech voice recognition pricing

Speech Solutions has announced a revised pricing model for its MedSpeech voice recognition system, which is currently available to practices running Genie.

The previous upfront cost for the solution — around $5500+GST per doctor — proved an impediment to adoption for many practices, notwithstanding the positive feedback the solution has garnered from early adopters of the system.

As reported by Pulse+IT, Genie released its interface to MedSpeech in late 2010. The MedSpeech dictation window launched through Genie allows doctors to construct the body of a letter using their voice alone. Patient demographic details are already present in the Genie letter template, negating the need for this information to be dictated. Corrections can be made by the doctor during the dictation process if required, or left for a practice staff member to action. The software is designed exclusively for the medical industry and is built upon an extensive medical vocabulary.

Unlike other voice recognition solutions that require users to undertake a prolonged period of training, MedSpeech does not require the clinician to undertake any initial voice training. Instead, the system analyses an hour's worth of transcription performed by the practice typist to build the clinician MedSpeech profile.

"Realistically they [specialists] are seeing 30-50 patients a day. They don't want to fiddle, they just want to dictate," explains Rafic Habib, Managing Director of Speech Solutions, "They don't really care what happens after that as long as the letter comes back efficiently and really well set."

Speech Solutions is now offering MedSpeech to Genie users for $199.95+GST per month with a 24 month commitment. This arrangement allows for unlimited dictations to be made with no upfront costs. Typists and other practice support staff are able to install a version of the software that allows them to review and edit dictations, but not dictate notes themselves.

Mr Habib indicated that the new pricing arrangements — introduced in March — have been successful in increasing the number of doctors using MedSpeech.

"I've spoken to a few doctors and they are paying anything from $600 to $2000 a month for transcription, so to be able to get their transcription done for $200 is almost surreal. They sign up for 24 months but we have included a 45 day cooling off period to allow doctors to properly trial the system."

With Genie Solutions' interface to MedSpeech completed, Mr Habib has is now seeking to work with other clinical software developers to expand his company's potential user base. Mr Habib indicated that HCN is working to integrate the MedSpeech solution with Blue Chip, with other practice software solutions slated for future consideration. Speech Solutions also plans to make MedSpeech compatible with Macintosh workstations by the end of this year.

Posted in Australian eHealth

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