User experience strategist Bernard Schokman will lead a masterclass at the dedicated one-day UX conference being held as part of the Health Informatics Conference (HIC) in Brisbane in August.

Organisers the Health Informatics Society of Australia (HISA) recently launched a community of practice for those interested in exploring and learning about health UX and has incorporated the new conference in the annual program for HIC 2017.

Mr Schokman, a community of practice member, said there was clear evidence that despite huge investments by government and service providers, real-world health systems have failed to deliver the improvements expected.

“UX is important for healthcare because we’re talking about human beings in pain and discomfort,” Mr Schokman said. “We can provide better, faster experiences that efficiently and empathetically move people across these spaces – but we’re not.”

The masterclass involves taking attendees through a ‘discovery’ phase and creating a “digital human experience” for carers and patients newly diagnosed with dementia.

The masterclass will be held on Sunday, August 6, the day before the main conference gets underway. Register online here.

Posted in Movers and shakers

Tags: HISA, HIC 2017

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