Telstra Health poaches former NZ Health IT Board director to head up hospitals

Telstra Health has appointed former NZ National Health IT Board director Graeme Osborne as its head of hospitals, where he will be in charge of further developing the company's electronic medical record and hospital software division.

Mr Osborne spent close to seven years leading New Zealand's extensive eHealth program before moving to a position as general manager of system transformation at the NZ Government Chief Information Office in 2016, where he was in charge of the government's digital investment strategy.

Telstra Health managing director Mary Foley said Mr Osborne would manage Telstra Health’s Hospitals business unit, which includes the Telstra Health EMR and other hospital software platforms.

The EMR was originally developed at St Vincent's Hospital in Sydney and was purchased by Telstra Health when it bought Emerging Systems in 2014. It has since been rolled out at St John of God Midland Public and Private Hospitals in Perth and at the new Northern Beaches Hospital in Sydney.

The division also has a patient flow manager and queue manager first developed by Health IQ, the Medview medicines reconciliation system developed by Fred IT, and an Enterprise Provider Directory (EPD).

Professor Foley said that by bringing together Mr Osborne’s experience and Telstra Health’s hospital software and platforms, Telstra Health will continue to deliver and expand its services to public and private hospitals and the wider health system in Australia.

“His unique understanding of clinical, patient and organisational needs will no doubt ensure he makes a significant contribution to the growth of Telstra Health and the broader digital health sector within Australia,” she said.

“Graeme has a proven record of enabling health care providers to reap the benefits of digitisation by engaging clinicians and stakeholders from the strategy and planning stages right through to implementation and support.

“His experience and passion for improving healthcare delivery and outcomes through digital solutions will help to ensure patients, clinicians and health managers experience improved care pathways enabled by the smart, digital health platforms that Telstra Health offers.”

During his time with the National Health IT Board, Mr Osborne oversaw a large amount of activity in the digitisation of New Zealand's health system, both in primary and secondary care. This included the roll-out of patient portals – now available to most Kiwi patients through their regular GP – the GP2GP medical record transfer system, and work on electronic medications management, eReferrals and eDischarges.

He also worked with former Health Minister Jonathan Coleman on the early conceptualisation of New Zealand's national electronic health record.

The National Health IT Board was closed down in 2016 under the controversial tenure of former Ministry of Health director-general Chai Chuah.

Mr Osborne will begin work this month.

Posted in Movers and shakers

Tags: Telstra Health, Graeme Osborne

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