Sysmex updates Eclair, releases new version of Delphic

New Zealand-based clinical and laboratory information systems specialist Sysmex has released a new version of its Delphic LIS, featuring a swathe of new features including an imaging module, results search and a test referral manager with the aim of streamlining “the electronic loop”.

Sysmex, which will be exhibiting at the Health Informatics Conference (HIC) next week, has also recently released an update of its Eclair clinical information system and announced that two more district health boards in NZ's North Island will install the Delphic LIS by the end of the year.

Sysmex marketing manager Deborah Steele said Delphic version 9 was a major upgrade of the system and is the result of two years' worth of effort.

The new Image Viewer module has been developed to replace an existing image viewer, with the new system now more dynamic and featuring the ability to zoom in on images.

“It basically stores images against any patient request as a whole library of any clinical image or request form that has been scanned in for a patient or a request,” Ms Steele said. “It is associated with that specific patient record in the laboratory information system.”

The new Image Viewer can handle pretty much every file format, including TIFs, JPGs and PDFs, Ms Steele said.

“That means that whatever is scanned through can be associated with that request and it is sorted against the patient without having to go back and look through paper files or order requests or any other clinical material. It is instantly there against the patient's record and that means it is much more accurate as well and reduces the risk of errors.”

There is also a new results search function that Sysmex is calling a “call centre”. “For staff working in a call centre situation within the lab, they get a call saying 'can you please add another test for this' or 'I'd like this doctor to receive a copy of the results as well', or 'fax me a copy of those results'. That can all be done from one screen now.

“They just pull up the request and they can add a copy, send a fax to somebody, add another test and it's done instantly.”

There is also a test referral manager that streamlines the transfer of specimens within the laboratory, between laboratories in the same organisation or with external laboratories by using HL7 messaging, she said.

“Satellite labs can electronically refer tests through Delphic to the reference lab and track the progress of the specimen. When it arrives in the reference lab it doesn't have to be registered again as that is already done seamlessly. It is managed like an electronic order.”

Sysmex business development manager Noel Paggao said that with greater consolidation and workforce shortages in laboratories, many are trying to consolidate their capabilities around one reference centre.

“The ability to manage specimens between those centres, a lot of it is still done manually,” Mr Paggao said. “We are trying to change the whole manual process through HL7 messaging and electronic tracking.

Ms Steele characterises the new functionality being embedded in Delphic and Eclair as “streamlining the electronic loop”.

“More and more clinical systems are creating electronic orders – lab systems, radiology systems – and we are doing that in our product Eclair. With Delphic, it has to be able to handle that electronic order and send back the result or the report to match what was actually ordered.

“That sounds pretty straightforward but often a test is broken down into lots of different elements and is handled differently in lab system as it is viewed and ordered in the clinical system, so this makes sure that what is ordered and what is reported – and what a clinician can view – is matched perfectly and it is perfectly seamless.”

In addition to activity in the New Zealand market, Sysmex is keen to further expand in Australia. Mr Paggao said the company had been active here for over five years, but that in the last two there had been real engagement with public pathology services.

Sysmex has also updated its Eclair web-based clinical information system, which is used in NZ's TestSafe clinical data repository (CDR).

New features include an updated patient details section in the patient record, which when first accessed displays all pertinent information including demographics, current active encounters, orders pending and in progress, and diagnoses, allergies and alerts.

A new electronic growth charts module for neonatal and paediatric patients allows users to capture patient growth data and compare it against recognised standards on a chart, and there are improvements to the electronic ordering process for lab and radiology requests.

Eclair can also now be used to electronically request services and products from the New Zealand Blood Service (NZBS).

Sysmex has also recently been selected by the Hutt Valley and Capital & Coast District Health Boards (DHBs) to replace their ageing separate systems with the Delphic LIS.

The two DHBs provide laboratory services to a population of half a million people and have three large hospital facilities at Wellington, Hutt and Kenepuru.

Capital & Coast DHB chief executive Mary Bonner said the purchase of a single LIS aligned with NZ's National Health IT plan, which encourages DHBs to integrate clinical services and achieve cost savings through the better use of IT.

“It also fits with the NHIT plan long-term vision of having a common laboratory system across each region, making it easier to maintain consistent standards,” Ms Bonner said.

Posted in New Zealand eHealth

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