South Island DHBs to roll out e-incident management system

The five South Island district health boards will roll out an electronic incident management system from Canadian firm RL Solutions that will allow staff to more easily report incidents involving patient safety.

RL Solutions' RL6 Risk system is used by 1400 healthcare organisations around the world as well as by NZ's Health Quality & Safety Commission. It features a simple interface that allows staff to report any type of event and is complementary to the clinical audit process.

The system allows reports to be created anytime, anywhere, in various formats without IT involvement, and includes tools such as alerts and automated reporting to help reduce the time needed for staff intervention.

RL Solutions is delivering a five-phased approach to introducing the new system into each DHB. A three month IT build process is underway to enable the development of the taxonomies of incident, risk, restraint, hazard and feedback which will be used by all South Island DHBs.

Canterbury DHB will begin the roll out in November, with completion expected by May 2015. Nelson Marlborough DHB will also commence in November with a view to competing it within two months.

Southern DHB will pilot the program in two sites in November and roll out the system early in 2015 while West Coast and South Canterbury DHBs will follow suit in early to mid 2015.

The system will support each DHBs commitment to recognising that adverse events and incidents will happen from time to time, and that through promoting a transparent and open culture of reporting and information sharing, there will be ongoing improvement and refinement of patient care.

RL Solutions will provide professional service specialists, communication tools, technical set-up and training to support staff at each stage of the roll out.

Posted in New Zealand eHealth

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