HiNZ 2015: Hawke's Bay deploys Connected Care for over 65s

Hawke's Bay District Health Board is the first in New Zealand to deploy the Whanau Tahi Connected Care (WHCC) system to support co-ordinating and commissioning of community services for its over 65 patient population and those with long-term conditions.

Hawke’s Bay DHB’s Need Assessment Services Coordination (NASC) agency commissions community support services each year for thousands of people with disabilities and older people needing age-related support, ranging from household management to personal care and residential care.

More than 3000 patients are now having their services coordinated by WTCC, which was formerly known as CCMS, developed by HSAGlobal. Whanau Tahi, the IT arm of Waipareira Trust, bought CCMS in August and plans to continue to support existing deployments as well as explore new markets in New Zealand, Australia and the US.

According to Whanau Tahi, the WTCC Service Coordination module streamlines service commissioning administration, simplifies contracted service provider management and payment reconciliation, and reduces manual data entry.

The ideas is that as the full shared care capability of the platform is introduced over time, Hawke’s Bay DHB can build an accurate, real-time picture of services needed and services delivered, and track outcomes achieved.

WTCC provides a single, secure shared plan and record built around client and whanau (extended family) needs that is accessible by all approved service coordinators and service providers. It is provided as a service on a subscription model.

Matt Hector-Taylor, who first developed the system at HSAGlobal and has moved with it to Whānau Tahi, said that assessing needs, commissioning and coordinating services in communities is a key part of delivering connected care.

“Community-based care providers are important members of a person’s care team and benefit from access to shared care plans and other important information about they people they care for,” he said.

The Health Informatics New Zealand (HiNZ) conference is being held in Christchurch this week.

Posted in New Zealand eHealth

Tags: HiNZ

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