The new version of cdmNet, to be released shortly, will allow subscribers to hold a teleconference with the patient and the care team, particularly aimed at diabetic patients who are part of a GP Management Plan (GPMP).
Precedence and Cisco are working with other partners on the Victorian Government's Australian Collaborative Care Cluster (ACCC) project to develop more accessible and improved quality of care models and eHealth solutions.
Precedence was also recently named as a key IT infrastructure component in the Federal Government's Diabetes Care Project.
cdmNet is a cloud-based solution that allows users to create individualised, best practice care plans and to share those care plans and health records across the care team and with the patient.
Precedence Health Care's CEO, Michael Georgeff, said the idea behind the telehealth solution was to enable GPs and allied health professionals to access different technologies with the click of one button.
“cdmNet shares the data only with the care team members, so it is a restricted setting and we do that mainly for privacy reasons, but often there's a need for a telehealth consult,” Professor Georgeff said.
“It could be because of depression or it could involve an emergency where someone with diabetes burns their foot or wants to quickly contact the doctor.
“The telehealth component is really a single button – when you are logged into cdmNet there is a single button and when you press it it quickly brings up the whole care team and says, there is your care team, who do you want to communicate with – the GP, the specialist or whatever – and from that point on it automates the process.
“It will send emails to the participants saying we want to set a time for this teleconference, it proposes a time and then at the time of the teleconference it will send a reminder to everyone that it is coming up.”
Professor Georgeff said Cisco was providing much of the functionality through WebEx and Precedence was leveraging that functionality into its technology.
“[As cdmNet] has all of the information about the care team, we can send them all the details so the user doesn't have to enter all of that information in,” he said.
“The idea again is to try and bring everything back to one click, to make it simple enough for the GP or the allied health or the specialist so they don't have to wade through a whole lot of different technologies – it is all there in one place.”
Precedence is also working with Fred IT Group on the ACCC project, designing a program to allow barcodes to be added to care plans so that patients who attend a Fred-enabled pharmacy can allow the pharmacist to view the plan.
cdmNet is also being supported by the Federal Government's Digital Regions Initiative to bring chronic disease management to rural and remote areas using the National Broadband Network (NBN), and has been adopted by RACGP Oxygen, the eHealth arm of the Royal Australian College of General Practitioners, as its preferred IT solution for managing chronic illness.
Professor Georgeff said the diabetes care project was aimed at exploring whether eHealth makes a difference to diabetes care, and also to see if there was a way to provide a more flexible funding model to GPs managing chronic illnesses such as diabetes.
The government attempted to change the way Medicare funded diabetes last year but was strongly opposed by the Australian Medical Association. Professor Georgeff said the new Diabetes Care Project would be used to inform future policy and funding in the primary care space.
A trial is currently under way involving three cohorts of patients, one a control group, one using eHealth capability only, and one using eHealth capability and a new funding model. cdmNet is being used as the eHealth solution and is also being used to collect data from the control group, he said.
cdmNet is also part of two of the Wave 2 sites for the implementation of the PCEHR, where it is being tested to ensure conformance with PCEHR standards and to integrate hospital data into the care plans.